Why Report an Issue?

At Certified Mover Association, we are committed to upholding the highest standards in the household moving industry. Your reports help us identify and address unethical practices, protect consumers, and maintain the integrity of our certification program.

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Protect Consumers

Help prevent others from falling victim to scams or poor service by reporting issues promptly.

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Maintain Standards

Ensure certified movers adhere to our strict ethical and operational guidelines.

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Industry Improvement

Contribute to a more transparent and trustworthy moving industry for everyone.

Common issues to report include unlicensed operations, price gouging, damaged goods, hostage loads, or any violation of FMCSA regulations.

Submit Your Report

Please provide as much detail as possible, including dates, company information, and any supporting evidence. This helps us conduct a thorough investigation.

Report Issue

How Reporting Works

Our reporting process is simple, confidential, and helps us investigate potential issues effectively:

  1. Submit Your Report: Provide details about the issue using the form below.
  2. Initial Review: Our team reviews your submission within 48 hours.
  3. Investigation: We verify information and contact involved parties if necessary.
  4. Resolution: Appropriate actions are taken, which may include certification review or referral to authorities.
  5. Follow-up: You’ll receive updates on the status of your report.

All reports are handled confidentially, and you can choose to remain anonymous if preferred.

Our Commitment

We take every report seriously and work diligently to investigate all submissions. By reporting issues, you’re helping build a safer, more reliable moving industry. Thank you for your contribution to consumer protection.